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Privacy Policy

Radio Amateurs Of Canada Privacy Policy and Terms of Use

Collection of Information

Radio Amateurs of Canada, Inc (hereinafter known as "RAC") does not collect personally identifiable information about you except when you voluntarily provide it. When you apply for membership and subscription services, or provide your personal contact information for publication or product orders, every effort will be made to ensure that the information provided will be securely maintained. Since data transmission over the Internet cannot be guaranteed to be 100% secure, communication over the internet is at your own risk. However, once your information is received, every effort will be made to ensure its security on the RAC systems, and on the RAC premises. See SECURITY below.

Sharing of Information

RAC will not sell or trade your personally identifiable information to unaffiliated third parties, except successors in interest, without your consent. We reserve the right to contact you regarding your account status, changes to your membership/subscriber agreement, for purposes of campaigning and balloting for RAC elections, and on any other matter that might affect service to you and/or our records on you. RAC may disclose your information in special cases when there is reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) RAC's rights or property, other RAC web site users, other RAC members or anyone else that could be harmed by such activities. RAC will disclose user information when it is felt in good faith that the law requires it.

Use of Information

In order to measure interest in and use of the various areas of the web sites, RAC reserves the right to perform statistical analyses of RAC website usage and characteristics.

Opting Out

Upon request, RAC will allow any user to opt out of further promotional contacts at anytime. Additionally, upon request, RAC will allow users to update or correct personal information previously submitted which you may say is erroneous, to the extent that changing the data will not compromise privacy or security interests. Also, RAC will use commercially reasonable efforts to functionally delete your personal information from our database, upon your request. However, it maybe impossible to delete all of the information because of backups and records of deletions. It is your responsibility to make certain that RAC has your most current e-mail address. Should you wish to opt out of any mailing from RAC or a third party affiliate, please contact RAC at the address below.


RAC strives to unobtrusively collect limited data to make your Internet and/or product use as efficient and satisfying as possible. All credit card online payment data is securely protected by encryption against access by unauthorized parties. You should protect against unauthorized access to your password and to your computer by making sure that you completely logoff when you are finished with a transaction, especially when using a shared computer. Our employees and volunteers are obliged to respect the confidentiality of our members' and customers' personal information. We ensure that your personal information will not be disclosed to governments, government institutions or authorities except as required by law. If you use the RAC web site then you may have one or more cookies placed on your system. These are used for the purpose of simplifying data exchange and may be deleted from your system after your web site visit. The RAC E-mail forwarding service that provides a "callsign@rac.ca" e-mail address is entirely automated. Incoming @ rac.ca addresses are replaced by the "real" e-mail address stored in a computer lookup table following your account activation. At no time is RAC aware of the content of any forwarded e-mail. Your e-mail forwarding service can be suspended at any time upon request, using the procedure shown on the RAC web site. The CallSign database originates with Industry Canada and is posted on the RAC website as a service to Canadian amateurs. All questions related to the privacy of those listings should be addressed to the Industry Canada Amateur Radio Service Centre. The foregoing policies are effective as of May 2004. RAC reserves the right to change these policies at any time. By accessing and using our website, you have agreed to be bound by the RAC Privacy Policy and terms of use. If you do not agree with this policy, you may discontinue the use of the web site. Your continued use of the RAC web site following the posting of any changes to these terms shall indicate acceptance of any such changes.This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

If you have questions, comments, concerns, or suggestions regarding the RAC web sites, please e-mail the . Other concerns regarding privacy, security or administration matters should be directed to the at RAC Headquarters.